Shipping & Delivery
We are so sorry that shipping delays have been inevitable during the epidemic. Due to the suspension of most international airlines and the long customs clearance process, the delivery time of your package will be much longer than expected.
Under the influence of the coronavirus, the airline industry has been hit hard. Most airlines announced that they would drastically reduce the flights and air cargo capacity. Over 90% of international flights have been or will be suspended.
Affected by local quarantine and customs clearance policies, the customs in most countries cannot process the clearance in time because of the limited manpower. Customs clearance is inefficient, and goods are stranded at the customs for much longer time than expected.
In the difficult air transportation conditions, we are still trying our best to find reliable airlines for our customers, contact the local customs to shorten clearance time. Please give us some more time.
|United States||FREE for orders over US$69||8-15 business days|
|Canada||FREE for orders over US$69||10-25 business days|
|United Kingdom||FREE for orders over US$69||7-10 business days|
|Australia||FREE for orders over US$69||10-25 business days|
Germany, Italy, Portugal,
Poland, Norway, Finland
|FREE for orders over US$69||15-25 business days|
|All Other Countries||FREE for orders over US$69||15-30 business days|
* What is item processing time?
After the receiving of your order, we conduct Quality Control checks and testing in order to ensure the product's quality prior to shipment. The processing time varies depending on the specific product with the average processing time approximately 1-3 business days; However, it can also be affected by the item's stock status. If your order includes hot items experiencing stock availability issues, the order can take between 4-7 business days to process.The pre-sale preparation time will be extended by 1-3 business days on this basis.
NOTE:Shipping time=Processing time+Business days